Refund Policy
Last updated: August 5, 2025
This Refund Policy outlines the terms and conditions for refunds for subscriptions to the InterviewFox services ("Services"), provided by DATAVERSE LTD. ("we", "us", "our").
1. Subscription Fees
All fees for our subscription plans are billed in advance on a monthly or annual basis, as selected by you during the purchase process. Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
2. Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting our support team at contact@interviewfox.ai. The cancellation will take effect at the end of your current paid term. You will continue to have access to the Services until the end of your billing period.
3. Refund Policy
All subscriptions to our Services, including initial purchases and renewals, are generally non-refundable.
Once a subscription fee has been processed, we do not provide any refunds or credits for partial subscription periods, unused time, or any other reason, except as required by law.
By purchasing a subscription, you acknowledge and agree to this non-refundability policy.
4. Exceptional Circumstances
We may, at our sole discretion, consider providing a refund in exceptional circumstances. Any such requests will be reviewed on a case-by-case basis. Please contact our support team to discuss your situation.
5. Contact Us
If you have any questions about this Refund Policy, please contact us at contact@interviewfox.ai.